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FAQ's

Yes Man FAQs


-- How long does it take to receive my Yes Man watch?
We send orders out everyday, so you can expect to receive a confirmation email within 1-2 days of purchasing your watch. Once your watch has been sent it should arrive in 3-5 days for all domestic orders. For international orders it can take 10-15 days with potential delays with customs clearance.

*Please note International shipments may experience additional charges in import / duties. If you would like to know prior to ordering please contact your local customs office for import pricing.

- What is your return/exchange policy?
It is our goal to create the most enjoyable customer experience. Therefore, any product can be returned or exchange for store credit for any reason within 5 days of delivery. If you need to make a return, please send the unworn product along with your receipt. We will be happy to replace your product with the same or similar item (based on items availability). You can review our return policy here.

- Is there a warranty on Yes Man watches?
Yes, we offer a 12 month manufacturer’s warranty on the movement of our watches. Unfortunately, our warranty does not cover damages that may occur from everyday use. If you have further questions, please do not hesitate to contact us and we will do our best to resolve the issue. You can review our warranty policy here.

**Do you offer wholesale or bulk pricing?**
Yes, we welcome any retailers who are interested in carrying our products to contact us and include a little background information about your company. We want to know a little about who you are and how both of our companies would fit well together.

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